Custom Job Request

Psoft Support Team receives many requests to perform other jobs than those listed in Requesting H-Sphere Support page. The example of such custom job would be: importing users from other control panels, moving user databases and mail, creating custom templates, configurations, scripts and many more.

To see the prices, view our Price List.

In order to perfom a custom job, we first evaluate the possibility of doing it. We also need parameters depending on the type of a job.

To request a custom job:

1. Follow the security procedure.
2. Contact support through our Support System with the following data:
   • CP URL
   • Account ID in my-hsphere
   • Preferred configuration
   • Preferred custom job perfomance time. This must be not earlier than in 48 hours after submitting the request. It is recommended that you stay available during the installation process.
   • Any other information applicable to your particular situation.